Developed by SIBS, Henkel presents the mPOS (Mobile Point of Sale) app for its Beauty Care Professional business unit.
This is a pilot project at Henkel, now implemented in Portugal, which aims to facilitate payments in the sales channel through the use of a mobile application, making the whole process more efficient and sustainable.
Integrated into the Henkel 2020+ strategy, the mPOS application will allow customers to make immediate, secure, and efficient payments, as well as effectively reducing time, costs, and resources. Approximately 39% of Beauty Care Professional customers previously paid by check, which increased processing time and resource requirements. With the mPOS application, the process is now automatic and more convenient.
To make a payment, the sales manager only needs to install the mPOS application on their mobile phone. Then, they simply enter the amount to be paid on the respective device and select the payment method chosen by the customer. After this selection, if the MB WAY application is chosen, the mPOS application automatically generates a QR code that will then be scanned in the MB WAY application for the customer to complete the transaction quickly and easily. In the case of payments via bank card, they only need to make the payment at the terminal.
Furthermore, the mPOS application makes the process more flexible and allows the customer to receive their receipt digitally more quickly, eliminating the need to use paper.
