Amazon is testing a new feature that redirects customers to partner brand websites when certain products are unavailable on its platform. This move aims to broaden the range of options for consumers, allowing them to purchase products directly from manufacturers.
Currently in beta testing for a limited group of users in the United States, this feature displays products in Amazon's search results that are not available in its own inventory but can be found on the brands' official websites. When selecting one of these items, the customer is informed that they are leaving the Amazon platform and is redirected to the manufacturer's website to complete the purchase.
Rajiv Mehta, Amazon's Vice President of Research and Conversational Shopping, stated that this initiative aims to "improve selection, value, and convenience" for customers. Furthermore, this strategy could attract more brands to the Amazon ecosystem without requiring full integration into the platform.
Benefits for Prime customers remain the same.
Brands that use the Buy with Prime option can offer Prime members the same usual benefits, such as fast and free shipping, easy returns, and 24/7 customer support, even if the purchase is made directly on the brand's website.
This approach represents a shift in Amazon's advertising strategy, allowing the inclusion of sponsored products that are not sold directly on its platform. This diversifies advertising opportunities and provides consumers with broader access to products and brands.
Although still in the testing phase and limited to a specific group of users in the United States, Amazon plans to expand this feature based on feedback received. If successful, this initiative could redefine the online shopping experience, making Amazon not just a marketplace, but also a facilitator that connects customers to an even wider variety of products and brands.









