The Best Store in Portugal 2025 award, promoted by Grande ConsumoThe awards, which recognize the brands and labels that stand out most in the national retail sector, have just revealed their winners. Consumers once again played a key role in choosing the best stores, voting for their favorites over the past few months.

This year's edition featured a total of 32 award categories, covering a wide range of retail segments, from fashion and beauty to food and technology. The Best Store in Portugal award reflects excellence in customer service, innovation, and the experience provided by physical and online stores across the country, by evaluating more than 300 brands.

Rating criteria

Consumers were invited to rate the performance of operators on 15 criteria for physical stores and 12 for online stores, covering topics as diverse as after-sales service, customer focus, online channels, professionalism, training, customer service, quality of offer, store experience, personalization, variety of offer, endorsement, communication, partnerships and suppliers, price, promotions and discounts, and trust.

From a total of over 95 evaluations generated, 36 winners were selected, standing out for the highest number of votes and the best evaluation index.

Find out who the winners of "Best Store in Portugal 2025" are:

Winners of the Best Store in Portugal 2025

Fashion accessories	Claire's
Automotive Accessories and Service	Roady
Beauty and Perfumery	O boticario
DIY and Garden	Bricomarché
Toys	Toys 'R' Us
House and decoration	Leroy Merlin
Home appliances	Euronics
Consumer Electronics	Worten
Energy	Goldenenergy
Bottles	Garcias
Real estate	Remax
Lingerie & Underwear	Women'secret
Bookstore, Culture and Leisure	Note!
Furniture	Ikea
Office Furniture	Staples
Feminine fashion	MO
Kids Fashion	Kiabi
Men's Fashion	MO
optics	Optivision
Fuel Supply Station	Repsol
Equipment Repair	iServices
Organized Restoration	Domino's Pizza
Clothing and Sporting Goods	JD Sports
shoe store	Seaside
Local Supermarkets	Coviran
Supermarkets and Hypermarkets	Intermarché
Telecommunications	MEO
Phones and Accessories	iServices

Winners of the Best Online Store in Portugal 2025

Fashion accessories	El Corte Inglés
Automotive Accessories and Service	norauto
Beauty and Perfumery	El Corte Inglés
DIY and Garden	Leroy Merlin
Toys	El Corte Inglés
House and decoration	Black cat
Home appliances	Popular Radio
Consumer Electronics	Worten
Bottles	Liquid State
Lingerie & Underwear	El Corte Inglés
Bookstore, Culture and Leisure	Wook
Marketplaces	KuantoKusta
Furniture	Ikea
Office Furniture	Staples
Feminine fashion	El Corte Inglés
Kids Fashion	MO
Men's Fashion	El Corte Inglés
optics	Multiopticas
Gifts	Staples
Delivery Platforms	Uber Eats
Equipment Repair	iServices
Organized Restoration	Domino's Pizza
Clothing and Sporting Goods	JD Sports
shoe store	El Corte Inglés
Online Supermarket	Continent
Telecommunications	MEO
Phones and Accessories	iServices

A Grande Consumo Congratulations to all the winners of "Best Store in Portugal 2025". Your commitment and dedication are an example for the sector, and this recognition reflects the positive impact you have on consumers. May this be a milestone of inspiration for an even brighter future for retail in Portugal.