Temu is integrating laboratory testing into the proactive product controls carried out in the warehouses of its logistics partners. This initiative follows an independent assessment and audit by Bureau Veritas, which confirmed the laboratories' technical capacity to perform specific tests in accordance with certain European standards.

The evaluation focused on laboratory testing equipment, facilities, environmental conditions, operational procedures, quality control systems, and the technical skills of the teams.

Tests before shipment

The laboratories are already operational and are carrying out sampling controls on selected products. These include electrical safety tests on household appliances, performance evaluations of textiles, and controls designed to assess compliance with applicable safety requirements for toys.

“ Our goal is to contribute to raising the standards of product control on e-commerce platforms by integrating laboratory testing more comprehensively into logistics operations ,” said a Temu spokesperson.

“ Developing this capability in our operations gives us an additional opportunity to identify and resolve potential compliance issues before shipment. The Bureau Veritas assessment independently confirms the technical capability of the laboratories in the area of testing evaluated ,” the spokesperson added.

Collaboration with Bureau Veritas

Temu and Bureau Veritas have been collaborating since 2023 on product testing, random controls, testing services performed by third parties for vendors, and their training. The collaboration covers product categories such as textiles, electrical and electronic equipment, beauty and personal care products, food contact materials, personal protective equipment, and jewelry.

According to Temu, the installed laboratories complement the tests carried out by independent third-party entities and do not replace the responsibility of sellers to ensure that their products comply with applicable regulatory requirements.

The Bureau Veritas assessment only confirms the technical capacity to perform the specified tests and does not constitute a certification of the products.

Investing in quality

Temu plans to invest approximately $200 million globally in compliance and quality assurance by 2026, double the amount invested in 2025. The company also works with more than 60 independent testing institutions worldwide.

In parallel, it is exploring new partnerships to expand the capacity of its internal laboratories and to broaden its training programs for vendors. Among the initiatives announced is a series of sessions with experts in testing and regulatory compliance, designed to provide practical guidance on legal requirements, product testing, and certification.